7 reasons customer experience and personalisation are critical for business Think you are great at customer service? You can bet your competitors are thinking the exact same thing!
April 16, 2021
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Sharon spoke to Kochie’s Business Builders about the importance of understanding the changes in the post-pandemic the world, starting with your customers.
The way they experience your brand may well have shifted and now is a good time to review how that looks, both inside and outside your business.
Read the full article in Kochie’s Business Builders here
